Robin Hayes Robin Hayes has the depth and breadth of experience that comes from living on both coasts, along with 16 years of graphic design experience ranging from freelance work to owning her own design firm. Book design, magazine layout, advertising and illustration--she's done it all. But her greatest skill is her attention to every detail--professional and personal. "I'm a good listener," Hayes says. "So I'm very good at understanding just what a customer is looking for." She easily attunes her style to a particular client and project, with beautiful results.